TY  - BOOK
AU  - Shane Parsons
TI  - Quality management for organizational excellence
SN  - 978-1-63240-984-3
U1  - Grad. 658.4013  
PY  - 2020///
CY  - New York
PB  - Clanrye International, 
KW  - Total quality management
N1  - Includes bibliography and index
ER  -